1. Introduction
AutoCoverShield ("we," "us," "our") operates autocovershield.com. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.
AutoCoverShield is an advertising and marketing referral service that connects consumers with licensed auto insurance agents and insurance providers. We are not an insurance company, broker, or licensed insurance agent. We do not underwrite, issue, or bind insurance policies. All insurance products and services are provided by independent third-party licensed agents and insurance carriers in our partner network.
2. Information We Collect
Information You Provide: When you submit a form on our website, we may collect your name (if provided), email address, phone number, ZIP code, and any details you submit regarding your current insurance status, vehicle ownership, or homeownership status. We do not knowingly collect Social Security numbers, driver's license numbers, or financial account numbers through this website.
Information Collected Automatically: When you visit our website, we automatically collect certain information including your IP address, browser type, device information, operating system, referring URL, pages visited, timestamps, and approximate geographic location derived from your IP address.
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior, preferences, and interactions with our website and advertisements.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To connect you with licensed auto insurance agent partners who can provide quotes and coverage options;
- To respond to your inquiries and provide customer support;
- To contact you by phone, text message, and email about auto insurance options and related services;
- To improve our website, services, and marketing efforts;
- To comply with legal obligations, including TCPA consent recordkeeping;
- To detect, prevent, and address fraud, security issues, and technical problems;
- To analyze website traffic and user behavior for performance and advertising purposes.
4. How We Share Your Information
Licensed Insurance Agent Partners: We share the information you submit through our website with licensed auto insurance agents, brokers, agencies, and insurance providers in our partner network. These partners may contact you directly by phone, text, and email to discuss auto insurance coverage options and provide quotes.
Marketing Partners and Affiliates: We may share your information with marketing partners and affiliates who offer products or services that may be of interest to you.
Compensation: AutoCoverShield may receive compensation from insurance agents, providers, and other partners for referrals and leads generated through our website.
Service Providers: We may share information with third-party service providers who assist us with website hosting, data analytics, call tracking, customer relationship management (CRM), email delivery, and other business operations.
Legal Requirements: We may disclose your information when required by law, subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction.
5. Communications and Consent (TCPA)
By submitting a form on our website or calling the phone number displayed on our site, you expressly consent to be contacted by AutoCoverShield and its licensed insurance agent partners by telephone, text message, and email, including through the use of automated technology, artificial intelligence (AI), prerecorded messages, and automatic telephone dialing systems, even if your telephone number is listed on a state or federal Do Not Call registry. You understand that consent is not a condition of purchase and that standard message and data rates may apply.
Opt-Out: You may opt out of text messages at any time by replying STOP. You may opt out of phone calls by requesting removal during any call or by contacting us at info@autocovershield.com.
6. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with our website and advertisements. These technologies help us understand website traffic, measure advertising effectiveness, and deliver relevant content and ads.
We use third-party analytics and advertising tools, including but not limited to Google Analytics, Google Ads, and Meta (Facebook) Pixel. These third-party services may use cookies and other tracking technologies to collect information about your online activities across different websites.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the functionality of our website.
7. Your Privacy Rights
Depending on your state of residence, you may have certain privacy rights regarding your personal information:
California Residents (CCPA/CPRA): If you are a California resident, you have the right to: (1) know what personal information we collect, use, and share; (2) delete your personal information; (3) correct inaccurate personal information; (4) opt out of the sale or sharing of your personal information for targeted advertising; and (5) not receive discriminatory treatment for exercising these rights. To exercise your rights, email us at info@autocovershield.com. Do Not Sell or Share My Personal Information.
Virginia, Colorado, Connecticut, Utah, and Other State Residents: Residents of states with comprehensive privacy laws may have the right to access, delete, and correct their personal information, as well as the right to opt out of the sale of personal information and targeted advertising. To exercise these rights, email us at info@autocovershield.com.
We will respond to verifiable consumer requests within the timeframe required by applicable law. We may need to verify your identity before processing your request.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations (including TCPA consent recordkeeping requirements), to resolve disputes, and to enforce our agreements. When we no longer need your information for these purposes, we will delete or anonymize it in accordance with our data retention policies.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
10. Children's Privacy
Our website and services are not directed to anyone under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us at info@autocovershield.com and we will promptly delete such information.
11. Third-Party Links
Our website may contain links to third-party websites, including those of insurance agents, providers, and other partners. We are not responsible for the privacy practices, content, or security of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
- Email: info@autocovershield.com
- Website: autocovershield.com